Technical Guidelines

Administration

All our administrative interfaces are web-based and are fully functional in all modern web browsers such as Google Chrome, Safari 8, Internet Explorer 11 and Firefox 30. Running other browsers may result in BPM or Soundtrack Your Brand software applications not operating properly or as intended.

Supported devices

PC – Windows Vista, Windows 7, Windows 8, Windows 10
Soundtrack Player – Streaming box distributed by BPM Media
iPad – iPad 2 or later (iPad 3 or later recommended)
iPad Mini – First generation or later (2nd generation or later recommended)
iPhone – iPhone 4S or later
iPod Touch – 5th generation or later
All iOS devices requires iOS 9.0 or later
Android mobile phones or tables – requires Android version 4.4 or later

Internet connection and cache size

In order to ensure the best possible experience, we recommend a wired solution (ethernet cable) connected to the device.
Recommended dedicated bandwidth is at least 0.5 mbit/s

Recommended configured cache size is:

Spotify Remote for Windows & Spotify Business for iPad: at least 5 GB
Soundtrack Player: pre-defined (the box is only used for playing music)

Audio system

Your playback device should be connected to speakers, usually via an amplifier. Any existing audio installation should work just fine as long as it has a line input for audio.

Spotify desktop client

You need the Spotify Desktop Client in order to create playlists which you import to your SYB Premium or SYB Curated account. If you use the native Spotify client for playback please visit this webpage for information on system requirements regarding the Spotify client.